Help - Contact Support

Unable to find the answers to your questions in our help pages? Please contact us with a detailed description of your problem or question at the appropriate email address below.

Chapin Memorial Library:
itstaff1@infoave.net

Palmetto Library Consortium:
palmettolibrary@gmail.com

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error messages (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem file(s)
• Problem Part(s)
• MP3 player make and model